Contact us

Private individual or professional? Use our contact form to send your question about our products or your order.

You are

You want

Your reservation number Optional

Number of passengers

Preferred date

Required type of event

Your message

Your personal data and contact details

Gender

Ms.

Mr.

First name

Name

E-mail

Organisation or company your represent

Address

Postcode

Town

Country

Country prefix

Telephone number

I would like to receive the latest news from Bateaux Nantais:

Tick this box to subscribe to the Bateaux Nantais newsletter. We will use your e-mail address to send you information and special offers.

Your personal data is collected by Bateaux Nantais, which has its registered office at Place Waldeck Rousseau, 44008 Nantes, France. You can contact the Data Protection Officer by emailing vosdonneespersonnelles@convivio.fr or by posting a letter to 12 Rue du Domaine, 35137 Bédée, France. The legal basis for the personal data processing performed is as follows:

The execution of pre-contractual or contractual measures when Bateaux Nantais carries out data processing for the purposes of producing, managing and tracking its customer records, and recovering debt.
Compliance with legal and regulatory obligations when the company carries out data processing for the purposes of billing and accounting.
The legitimate interests pursued by Bateaux Nantais for the purposes of performing marketing and coordination, managing relationships with prospective and existing customers, and organising, managing registrations and issuing invitations to events organised by Bateaux Nantais.

The data is sent to our sales and bookings team in order to manage your order, and to the marketing team for marketing purposes. The data is not transferred outside the European Union and is not subject to any automated decision-making. Personal data is stored for a maximum period of 36 months from the date of the user’s last activity.

Fields marked with an asterisk must be completed. If they are left blank, the order cannot be processed.

In accordance with the applicable laws, you have the right to (a) access, (ii) rectify, (iii) erase, (iv) restrict processing of, and (v) object to your personal data, and to (v) enjoy data portability and (vi) draw up general or specific post-mortem directives for storing, erasing and communicating your personal data. You may contact the Data Protection Officer to exercise your rights by emailing vosdonneespersonnelles@convivio.fr or by posting a letter to 12 Rue du Domaine, 35137 Bédée, France. Proof of your identity must be provided. In the event of a dispute, you have the right to call on a supervisory authority. Sending a request to the addresses above to erase data may prevent us from fulfilling your order. You can find more information on our Privacy Policy page..

Any questions?

View our FAQ

Call Customer Services:

Private individuals: +33 (0)2 40 14 51 14 (1) ⁽¹⁾
Companies: +33 (0)2 40 14 54 18 (2) ⁽²⁾
Work councils, associations, schools: +33 (0)2 40 14 51 16 (2) ⁽²⁾

Let’s meet at the reception :

Gare fluviale
Place Waldeck Rousseau
Quai de la Motte Rouge
44008 Nantes

(1) Monday to Sunday, from 10:00 am to 12:30 pm and from 2:00 pm to 4:00 pm or 6:00 pm (depending on the time of the year)

(2) Monday to Friday, from 9:00 am to 12:30 pm and from 2:00 pm to 6:00 pm